B&I s.a.l. is an Applications and Consultancy Services Company, Main offices are in Beirut, Lebanon. B&I core business is the Development of Web Applications and platforms for benchmarking industry's Specific performance, integrated with essential management tools to support decision-making. VAO is the first of series of applications to be developed by B&I s.a.l, addressing the healthcare industry. VAO does not interfere with the daily hospital activities; it is an essential high-level tool on top of the existing Hospital’s Information System. It monitors, measure, display, benchmark, correlate, facilitate and assist in defining and simulation the effect of alternative improvement strategic decisions aiming at creating Value, Quality outcome, Great Experience and Desired Results.