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Charlotte Hopkins
Customer Service Representative at Modsquad
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Work Experience
Customer Service Representative
Oct 2020 - Present · 4 years and 2 months
South Hills Messenger Newspaper
Reporter
Mar 2008 - Present · 16 years and 9 months
Newspapers and Websites
Freelance Writer
Jan 1991 - Present · 33 years and 11 months
Company Details
10000+ Employees
ModSquad leads the Customer Experience (CX) Service industry. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. Since 2007, we've been reinventing traditional outsourcing. We embraced remote and steered clear of cubicles in soulless call centers. We secure our distributed team with Cubeless, our patent-pending security platform. Our Mods are so experienced and empathetic it isn't fair to call them "agents" – so we don't. We are the Mods!
Year Founded
2007
Social Media
LinkedinFacebookTwitter
Industry
Technology, Information and Internet
HQ Location
2018 19th St Sacramento, California 95818, US
Keywords
community managementcustomer supportmoderatiosocial media managementcrisis managementquality assurance testingigital engagementchild safety
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