Jack Grey IT was founded on the core principle that customers should expect more from their voice and data vendors. This criterion manifests itself in three distinct areas: First, we believe that our customers should never be held captive by a vendor or technology. To the contrary, we encourage our customers to manage as much or as little of their technology as they wish and that it should inherently assist, not hinder, them in achieving their goals. Simply put, you should control the technology and the relationship you are purchasing. Second, we believe the “Open Standards” that have been developed in the marketplace should be used to our customers’ advantage by driving down cost and providing end users with easy-to-use tools that are accessible from anywhere and integrate with our customers’ existing technology investments. And finally, our most intrinsic belief is that our customers should receive superior service. Since each of our customers is unique, we understand that service needs change over the life of our relationship. We believe that it is our responsibility, throughout the relationship, to openly communicate with our customers and solve their immediate needs, while continuously moving our customers toward their long-term goals. We believe that partnering with our customers in this manner will help them grow their businesses in an increasingly agile, effective, and profitable way.