CM
Cedric Mathe
Regional Manager French Speaking Area at Call Center Studio
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Work Experience
Regional Manager French Speaking Area
Apr 2024 - Present · 8 months
Sales Et Customer Omnichanel Project Director Dream'S Working
Jan 2015 - Present · 9 years and 11 months
Head Of Sales And Customer Service, Member Of The Board
Jun 2012 - Nov 2014 · 2 years and 5 months
Company Details
51-200 Employees
Call Center Studio's cloud-based contact center software revolutionizes customer interaction through seamless omnichannel communication management, facilitating a unified approach to customer service across multiple platforms—be it phone, email, chat, or social media. Designed for remote operations, this software empowers businesses with real-time reporting and performance tracking features, enabling instant visibility into contact center dynamics. By harnessing the power of Call Center Studio, businesses can significantly boost agent productivity and enhance the customer experience (CX). The platform's advanced tools and analytics help in identifying areas for improvement, optimizing workflows, and ensuring that every customer interaction is efficient and effective. With Call Center Studio, companies of all sizes can achieve superior service delivery, fostering stronger customer relationships and driving business growth. All these valuable aspects fuel us into becoming one of the best tech companies and creating a 100% scalable, cost-efficient, and user-friendly cloud-based software that helps other businesses create their own best experiences for both their customers and agents. And for that, Call Center Studio is favored by 700+ (and counting) global BPOs and businesses of all scales.
Year Founded
2018
Social Media
LinkedinFacebookTwitter
Industry
IT Services and IT Consulting
HQ Location
Global, US
Keywords
Cloud Call CenterCall Center SoftwareCloud-Based Call CenterGoogle Cloucontact center softwareccsaasCall ManagementOmnichannel CommunicatioInbound Call ManagementOutbound Call Management
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