ADA Australia is a not-for-profit, independent, community based advocacy service with over 20 years experience in supporting and improving the wellbeing of older people and people with a disability in Queensland. ADA Australia is funded by the State and Commonwealth Governments to provide information, education and support to enable people to understand and exercise their rights and responsibilities when receiving an aged care or community care service. ADA Australia's services are free, confidential and client directed. ADA Australia operates state-wide in Queensland with a head office in Brisbane and regional offices in Cairns, Townsville, Mackay, Rockhampton, Hervey Bay, Toowoomba, and the Gold Coast. ADA Australia provides outreach services to rural and remote communities, and has a free-call information line. ADA Australia's general advocacy service has been supporting Queenslanders since 1991. Since 2007 ADA Australia has also provided a guardianship advocacy service, supporting adults with guardianship and administration matters including support at tribunal hearings. ADA Australia's vision is to give vulnerable people a voice through information, education and support.