CP
Carlos Porras
Account General Manager, Digital Solutions at Telus International Central America
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Work Experience
Account General Manager, Digital Solutions
Oct 2017 - Present · 7 years and 2 months
Program Manager
Nov 2014 - Sep 2017 · 2 years and 10 months
Lead Project Manager
Feb 2014 - Sep 2014 · 7 months
Company Details
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent. Learn more about us: www.telusinternational-ca.com
Year Founded
1995
Social Media
Linkedin
Industry
Telecommunications
HQ Location
Vancouver, CA
Keywords
Call CenterContact CenterBusiness Process OutsourcingBPOCustomer ServiceTechnical SupportSalesCustomer CareCustomer ExperienceInformation Technology Outsourcing
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