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Carlos Davila
Helpdesk Analyst at Dumac Business Systems,
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Work Experience
Helpdesk Analyst
Nov 2014 - Present · 10 years and 1 months
It
May 2012 - Jul 2014 · 2 years and 2 months
ITT Technical Institute
Student
Jul 2010 - Jun 2012 · 1 years and 11 months
Company Details
51-200 Employees
DUMAC is a leading solutions provider connecting point-of-sale software, hardware, and equipment through professional services for the grocery/supermarket and the convenience fuel retail industries. An NCR Platinum Preferred Channel Partner, DUMAC provides connected commerce technology solutions for your store! DUMAC is committed to delivering unsurpassed customer support. We are passionate about helping business leaders drive profits and accelerate growth. DUMAC's professional services team works with you from the onset to understand and develop sound business and financial cases for proposed commerce technology solutions. We partner with you to provide you with the best fit and to future-proof your technology for growth and deliver complete, customized end-to-end solutions for your store. DUMAC is committed to delivering unsurpassed customer support. We are passionate about helping business leaders of small mid-sized companies accelerate growth and take their companies to the next level. As a third-generation, family-owned and operated business, DUMAC has grown since our inception in 1952 and operates from corporate offices in Syracuse, NY with branch offices in Massachusetts and Oklahoma. DUMAC employs 200 team members living in 27 states with over 75% of our team dedicated to customer service and support. We hold a strong belief that we treat our customers as our partners. Our philosophy is the baseline of our business, as we take a consultative approach to each project and implementation. We strive to treat each of our customers as though you are our only customer to ensure the best outcome, service, and support. We believe in our corporate responsibility and are committed to living our core values. Web site: www.dumac.com Facebook: www.facebook.com/DUMACBusinessSystems | @DUMACBusinessSystems Twitter: @DUMAC_Tech
Year Founded
1952
Social Media
Linkedin
Industry
IT Services and IT Consulting, Computer Leasing, Leasing & Rental, Services, Restaurants
HQ Location
19 Corporate Circle East Syracuse, NY 13057, US
Keywords
Self-Checkout SolutionsCustom POS SolutionsRetail TechnologyNCR Platinum Channel Partner
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