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Bryce Mc Carthy
Technical Account Manager at Dds It
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Work Experience
Technical Account Manager
May 2015 - Present · 9 years and 7 months
Spark Digital NZ
Dec 2008 - Apr 2015 · 6 years and 4 months
Technical Delivery Manager
Mar 2012 - Apr 2015 · 3 years and 1 months
Senior System Engineer
Dec 2008 - Mar 2012 · 3 years and 3 months
Company Details
51-200 Employees
DDS IT is a dynamic and agile business which is focused on providing customers with nationwide, dedicated and personal Managed IT Support Services. Our emphasis on specialisation has seen us expand our service capability, year upon year, and effectively compete against larger and often less responsive IT Service Providers. What do we do? We seamlessly supplement our customers' IT departments, or add specialist skills, advice and support where required. Our customers represent a wide sector of NZ businesses including Utilities, Transport, Retail and Government. Our services: • Service Desk • Monitoring & Management • Field Service Our Managed IT Support team includes: • Service Desk Consultants • Monitoring Specialists • Service Delivery Managers • Service Quality Analysts • Senior Engineers • Field Services Engineers • Service Desk Analyst • ICT and Governance Advisors What do we do differently? For a start, it’s all about you. We are completely customer-centric. We partner with companies who value strong and open relationships, a proactive and positive approach and most importantly, great results. We speak in non-tech language, behave with integrity at all times, and continually strive for improvement that ensures stability and increased performance in your IT environment. These are core values for us, and part of our company culture.
Year Founded
2003
Social Media
Linkedin
Industry
Information technology (IT) engineering, Information technology (IT) and Internet, IT, Internet, R&D, Information technology (IT) auditing and consulting services
HQ Location
65B Main Highway, Ellerslie NZ,NZ,Auckland,1051
Keywords
Service DeskMonitoring & ManagementField ServiceWindows as a ServiceCloud ServicesManaged Resource as a ServiceEnd User ComputeTechnical AnalystsService Delivery ManagementDev Ops
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