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Brenda Gawthrop
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Work Experience
Client Services Manager
Mar 2017 - Mar 2020 · 3 years
Work Comp Specialist
Sep 2007 - Mar 2009 · 1 years and 6 months
hwy 58 chiropractic
Office Manager
Aug 2003 - Aug 2007 · 4 years
Company Details
11-50 Employees
Therapy Direct is a prospective Physical Medicine Network operating in the Workers’ Compensation space. We specialize in proprietary, outcomes-based referral management and in-depth clinical oversight. We form strategic partnerships with providers focusing on best-in-class care and prompt return to work. This enables us to deliver superior results, including functional improvement and sustained return-to-work that consistently outperforms industry guidelines. Our core business model is focused on functional improvement, sustained return to work and outcomes. The service model is centered on providing excellent customer service to our clients while reducing their administrative claims handling expense. We have the flexibility to customize service delivery to meet client requirements. Therapy Direct utilizes system tools for measurement and benchmarking. The tools are applied at the individual referral and treatment level. Our primary measurements include WCRI benchmarks and ODG guidelines. These measurements and guidelines are built into reporting by ICD10 coding, enabling comparison of actual to expected results. These results are used to monitor progress on an individual claims, to report on a customer and program level and as triggers for actionable review by peer and advisory clinicians, or as a cautionary flag to clinicians and claims handlers. Services: Physical Therapy Management Physical Therapy including manual and aquatic therapy Certified Hand Therapy Occupational Therapy Functional Capacity Evaluations (FCE’s) Work Conditioning, Peer Review Clinical Oversight, Wellness & Prevention Services
Year Founded
2009
Social Media
LinkedinFacebook
Industry
Hospitals and Health Care
HQ Location
6397 Lee Hwy Suite 300 Chattanooga, Tennessee 37421, US
Keywords
Physical Therapy ManagementExcellence in Customer ServiceCost Containmentand Workers Compensation
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