The H Factor was born from a belief that everyone has the right to create the extraordinary. Very few people go to work every day to deliberately do a bad job, yet at the same time business owners say that the hardest thing is managing their people. The H Factor is an online people management system designed around natural human behaviour. It enables managers to engage their teams in achieving their purpose. The system ensures that people take ownership of their tasks, procedures, teams, and accountabilities, to give leaders the confidence that their people are contributing to meaningful business objectives. We work with a network of highly experienced business advisors. They are H Agents who are licensed and accredited to implement the system and provide ongoing support. Small business leaders work with H Agents, and our system, to realise the potential of their people and achieve their business objectives.