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Bob Bryan
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Work Experience
Company Details
1001-5000 Employees
ContactUs Communications is a U.S. based contact center services organization supporting global brands across a variety of industries. Our highly experienced management team delivers outsourced customer care, inbound and outbound sales, customer retention and win-back programs, as well as technical support. More recently, we have launched our technologies division focused on value-added integrations to CX Cloud software providers and launching our own software solutions focused on the customer journey. We are not a commodity player. We are not an answering service. We provide dedicated customer service staff, supervision, and management to measurably improve our client's business performance. All while maintaining an efficient cost-structure. We accomplish this through the highest quality service delivery, investing in world-class technology as a competitive advantage.
Year Founded
2011
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing/Offshoring
HQ Location
3700 Fishinger Boulevard Columbus, Ohio 43026, US
Keywords
Business Process OutsourcingCustomer CareContact CenterSales ProgramsSpeech Analytics Managed ServicesHosted Workforce Optimization (WFO)Technical Support3rd Party Quality Assurance MonitoringHosted Telephony ServicesCustomer Experience Management
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