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Bishal Lachhiramka
Founding Member, Ceo at Ameyo
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Work Experience
Founding Member, Ceo
Present
Company Details
501-1000 Employees
Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. Founded in 2003 as Drishti-Soft with a vision to build world-class Enterprise products from India, and re-branded in 2010 as Ameyo, it is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement. Designed on latest and robust technology, Ameyo delivers customer engagement solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation. Ameyo has a long-standing history of excellence with years of proven industry experience in the very challenging and fast-paced Customer Experience Management domain. We came in 2003, built a complete Contact Center Suite in 2004, launched Ameyo PACE and Ameyo on Cloud in 2010. Within a span of five to six years, we launched the ultimate Omni-channel and Customer Experience solution in the form of Ameyo Omni and Fusion CX, respectively. With over 2000+ customers in across various verticals such as Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail, this is just the beginning of our journey to be the most innovative and customer-centric global Contact Center transformers.
Year Founded
2003
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
B2/450, Spaze iTech Park, Sector-49, Sohna Road Gurgaon, Haryana 122018, IN
Keywords
Customer Interaction Management (CIM)Contact Center SoftwareCall Center SoftwareWorkforce ManagementPredictive DialerInteractive Voice ResponseAutomatic Call DistributorCustomer ExperienceCustomer Servicecustomer engagement
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