BS
Bibin Saji
Customer Support Lead at Freshworks
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Work Experience
Apr 2021 - Present · 3 years and 8 months
Customer Support Lead
Apr 2023 - Present · 1 years and 8 months
Escalation Manager
Jan 2022 - Present · 2 years and 11 months
Technical Account Manager
Apr 2021 - Mar 2023 · 1 years and 11 months
Company Details
5001-10000 Employees
Freshworks (NASDAQ: FRSH) provides people-first, AI service software to deliver exceptional customer and employee experiences. Trusted by 68,000+ organizations worldwide. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000+ customers, including s American Express, Bridgestone, Databricks, Fila, Nucor, and Sony.
Year Founded
2010
Social Media
LinkedinFacebookTwitter
Industry
Software Development, Software, Computer & IT, Software, business intelligence, Information technology (IT) and Internet, IT, Internet, R&D, Enterprise application software (EAS)
HQ Location
2950 S Delaware St Suite 201 San Mateo, California 94403, US
Keywords
Customer Support SoftwareHelpdeskWeb 2.0SaaSSupport Ticket SystemWeb Based Support Ticket SystemCRMITSMApplicant Tracking SystemConversion Optimization Suite
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