BS
Bettina Scholz
at Cds
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Work Experience
N/A
Apr 2005 - Present · 19 years and 8 months
Bildungstätte Mainz
N/A
1999 - 2005 · 6 years
Antoniushaus
N/A
1995 - 1999 · 4 years
Company Details
51-200 Employees
We keep the promises you make! It takes more than just a 24/7 call-center and a technical field staff to ensure that your customer service smoothly. We are with you every step of the way: from the concept and implementation of your tailor-made customer care system to field service dispatch, all the way to the systematic collection of customer feedback. In order to ensure that your service remains a system that learns, we can implement customer satisfaction surveys, take care of complaint management and keep your CRM system up-to-date. Or if you prefer to keep everything in-house at your own company, we can help you with a wide range of consulting services for building up and optimizing your customer care systems. Take advantage of our over 20 years of experience. Would you like to learn more about our services? Please call us on +49-6131-3241-0! Legal Notice: http://www.cdsnet.de/legal-notice/?lang=en
Year Founded
1992
Social Media
Linkedin
Industry
IT Services and IT Consulting, Video conferencing/teleconferencing services, Postal services, telecommunications, radio and television, Leisure & Tourism, Radio and television broadcasting services, Information technology (IT) outsourcing services, Information technology (IT) and Internet, IT, Internet, R&D
HQ Location
An der Fahrt 8 Mainz, Rhineland-Palatinate 55124, DE
Keywords
Call DispatchStörungsannahme24/7 ErreichbarkeitAußendienststeuerungProzessgenerierung und -optimierungSteigerung des ServiceumsatzesBereitschaftssteuerungBPO
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