DialOnce is a software publisher specializing in generative and omnichannel AI for customer service, with a software suite designed to host, orchestrate and manage customer and advisor contact paths. It provides customers, agents and supervisors with integrated tools to optimize customer service performance and transform the customer experience.
Technology, Information and Internet, Software, internet and intranet, Information technology (IT) and Internet, IT, Internet, R&D, Software, electronic commerce (E-commerce), Application software, office
HQ Location
20 rue Thérèse
Paris, 75001, FR
Keywords
Customer ServiceIVRContact HubCustomer relationshipvisual ivrselfcarerelation clientexpérience clientplateforme de contactomnichannel