Shipshape IT was founded on the premise that an IT services company can and should – by design – align its interests with those of its clients. Via its Comprehensive IT Support flagship offering - Critical MaaS (Management as a Service) - Shipshape IT delivers a more holistic and responsive level of PC, Network, Cloud and System support than is otherwise available in the marketplace. This new echelon of service combines state of the art systems infrastructure, 15-minute response guarantees, predictable and consistent billing, integrated Disaster Recovery and Business Continuity, security, online & Real Time Documentation, and other features that establish superior IT operations and bring peace of mind to clients. Critical MaaS is available in the Northern Virginia, DC, Maryland, Philadelphia and New York City markets.