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Ben Rosenberg
Sr. Director- Customer Support, Enablement, And Community at Churnzero
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Work Experience
Sr. Director- Customer Support, Enablement, And Community
2023 - Present · 1 years and 11 months
Co-Founder
2022 - Present · 2 years and 11 months
Customer Success Coach
2020 - 2022 · 2 years
Company Details
201-500 Employees
ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most. Visit us at www.churnzero.com and discover the Customer Success platform and partner who'll help your business grow.
Year Founded
2015
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
717 D Street 2nd Floor Washington, District of Columbia 20004, US
Keywords
Customer SuccessCustomer ExperienceSaaSsubscription businessSoftwareCustomer RetentioRetentioCustomer EngagementAccount ManagementB2B SaaS
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