Lai and Associates is a proud Tier 1 Microsoft Cloud Solutions Provider for various industries offering licensing, cloud and custom IT solutions to Medical Manufacturing, Military, Regional and Municipal clients. As a team, we help SME and enterprise clients identify process improvement opportunities and leverage their existing Microsoft 365 environments to develop and deliver secure, efficient and effective productivity apps, workflows or solutions. Custom or Out of the Box, our solutions are helping thousands of daily users across North America collaborate, communicate, or individually contribute to delivering products and services across key industries. We lead a team of experienced associates who follow industry trends and are up to date on best practices enabling us to deliver activations, solutions, and ongoing managed services. The Products team, headed by Rondha, focuses on applications, managed services, and custom solutioning. The Solutions team, headed by Basil, works closely with customers to bring learning and development content, live events, and communication strategies to life. The two teams come together to deliver bespoke and effective programs to our customers’ most difficult challenges.