ERISS is an award-winning, woman-owned business specializing in providing cutting edge technology that transforms and revolutionizes government program service delivery. We have served over 300 workforce boards, cities, counties, states and private service providers across the US. Our focus is with agencies funded by Department of Labor and Department of Health and Human Services. The latest innovation, called SARA, takes technology to new levels, not seen before. SARA is built with artificial intelligence and engages clients in two way interactive text, helping to move clients through their programs more efficiently and effectively. Early metrics from SARA's performance are impressive saving front-line staff up to 60% of time spent on required follow-up, documentation and data entry.