Blue Mena, a BlueWorld company, is the Customer-Service-Elevation™ specialist in the Middle East and North Africa. OUR VISION Blue Mena’s vision is to make the Middle East & North Africa region a world-leader in customer service for the people to enjoy the Right-Customer-Service™ anytime, anywhere. OUR PURPOSE We are devoted to co-create with our clients, the customer service solutions that enable them to reach their highest business potential and to become role models in their industries. OUR PRINCIPLES We care about our people, our clients and our communities in everything we do. We share our know-how, our discoveries and our passion for Customer-Service-Elevation. We dare to be different, to embrace new challenges and to foster innovation in Customer Service. OUR FRAMEWORK Blue Mena’s in-house Customer-Service-Elevation™ framework covers behavioural sciences, service design thinking, technology and communication. OUR TEAM Blue Mena is a blend of Customer-Service-Elevation™ practitioners including service designers, IT experts, operations analysts, data scientists. They endeavor working with a forward-looking approach to portray with their clients the journey to deliver the Right-Customer-Service™, and walk that path with them to the destination. OUR COMMUNITY Blue Mena’s community is strong of visionary entrepreneurs, world-wide recognized academic researchers and remarkable practitioners.