PrimeTalk partners with organisations who want to access BPO expertise, delivery capability and results.
Our strength lies in our end to end knowledge of the customer life-cycle in multiple industries, every interaction we have, has this in mind. We don’t just concentrate on the task at hand, we provide insights into how you can optimise the products, services and interactions in full to drive exceptional customer experience, whilst realising efficiencies and delivering true ROI for your business.
We have a passionate team and innovative approach that allows us to deliver small and large scale outsourcing solutions, enhancing each stage of the customer relationship management life cycle to acquire, retain and support, grow and optimise customer relationships.
Sales and ServiceBack Office Processing and Business CorrespondenceWeb ChatConsulting ServicesWorkforce Management ServicesQuality AssuranceCompliance and Call Insight Outsourcingand Virtual Reception Services