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Avi Abuganny
Chief Executive Officer at Mybusiness Crm
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Work Experience
Chief Executive Officer
2022 - Present · 3 years
2010 - 2021 · 11 years
CEO
2014 - 2021 · 7 years
Retention Manager
2010 - 2014 · 4 years
Company Details
11-50 Employees
Mybusiness is one of Israel's leading companies in the field of software for CRM systems, customer relationship management, sales and service. The company has been operating since 2005 with great success, while working intensively and with thousands of satisfied users who work with the management tools on a daily basis. MyBusiness CRM's management tools are perceived by our customers as a leading tool by striving for simplicity and intuitive without compromising professionalism and usability throughout. Key features in Mybusiness CRM: ► Managing customers and the historical relationship with them - meetings, telephones ► Document management, email and correspondence with customers ► Task management, calendar and reminders ► Sales management and sales processes in the organization ► Manage sales targets ► Service management ► SLA management ► Web portal to open service request by your customers ► Web to lead - Lead perception from the Web site ► eCommerce ► Automatic Rules Generator (sending email, SMS and more ...) ► API for developers ► Report Generator ► Queries ► Dashboards ► Extensive permissions system ► Flexibility in creating fields and forms ► Build landing pages and websites As a central part of the development of the MyBusiness CRM system, a great emphasis was placed on an intuitive user interface and on the flexibility and provision of many tools to the system administrator. The flexibility, intuitiveity and depth enable rapid and correct assimilation and independence for the customer, all without compromising deep capabilities, which in other systems require many compression and development hours. In a customer survey conducted from time to time, there are two main points: the independence that the system provides to the customer and the customer service that received a high score. Our company provides service and support in several channels in order to assist the customer to receive a quick and quality response in the most convenient way
Year Founded
2005
Social Media
LinkedinFacebook
Industry
Software Development
HQ Location
9 Motta Gur st. Petah Tikva, IL
Keywords
CRM SystemsAccounting SoftwareBI Systemsand SLA Management Systems
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