AM
Aude Marchand-Falce
Client Success Director at Alcméon
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Work Experience
Jan 2020 - Present · 4 years and 11 months
Client Success Director
Feb 2022 - Present · 2 years and 10 months
Client Success Manager
Jan 2020 - Feb 2022 · 2 years and 1 months
It Consulting Manager
Jan 2019 - Dec 2019 · 11 months
Company Details
11-50 Employees
Social customer service, social media marketing, and social selling finally all in one solution! Alcméon is the frontline solution for leading brands' engagement on social media. Great service starts with frontline employees. We dedicate our technological "French flair" to their success. We help you reduce the cost of customer care and increase performance of your frontline employees whilst improving your customer satisfaction and brand equity. Created in 2011, Alcméon has established itself as the frontline platform leader in Social CRM working with international brands as Orange, Voyages-SNCF, AXA and many more !! In search of an innovative and proven platform for all your social media requirements? Let's talk! Need more info? Go to our website, www.alcmeon.com, and download our latest case studies or simply ask for a demo, we would love to give you a tour ! Tel : +33 1 46 34 30 53 www.alcmeon.com contact@alcmeon.com Twitter: @alcmeon_answers www.facebook.com/alcmeon.answers
Year Founded
2011
Social Media
LinkedinFacebookTwitter
Industry
Software Development
HQ Location
5 parvis Alan Turing Paris, IdF 75010, FR
Keywords
Customer CareSocial CRMSocial SellingSocial Media ManagementCustomer ServicechatbotsArtificial IntelligenceRelation ClientService clientand social messaging
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