AJ
Arvind Jain
Engineering Manager at Egain
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Work Experience
Aug 2014 - Present · 10 years and 4 months
Engineering Manager
Jul 2022 - Present · 2 years and 5 months
Team Lead
Oct 2016 - Jan 2023 · 6 years and 3 months
Sse-Ii
Aug 2014 - Sep 2016 · 2 years and 1 months
Company Details
501-1000 Employees
Rated #1 by Gartner, eGain Knowledge Hub™ improves NPS by 25 points and reduces customer service cost by 75% by delivering trusted answers from a single source of truth. Powered by generative AI, it accelerates knowledge creation and curation by 5X and slashes knowledge gap by 80%. The Hub unifies and orchestrates content management, AI, digital, and analytics capabilities with easy-to-use tools for knowledge managers and authors. Visit www.eGain.com for more info.
Year Founded
1997
Social Media
LinkedinFacebookTwitter
Industry
Software Development, Utilities Software, Spreadsheet Software, Software, Other, E-Mail Software, Chromatography Software, Mailing Software, RFID Inventory Control Software, Retail Software
HQ Location
1252 Borregas Avenue Sunnyvale, CA 94089, US
Keywords
Internet Service Providerscustomer service softwareknowledge management softwarecontact center softwareweb self-service softwarecustomer engagementcustomer experienceweb self-servicelyticscustomer support software
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