Rated #1 by Gartner, eGain Knowledge Hub™ improves NPS by 25 points and reduces customer service cost by 75% by delivering trusted answers from a single source of truth. Powered by generative AI, it accelerates knowledge creation and curation by 5X and slashes knowledge gap by 80%. The Hub unifies and orchestrates content management, AI, digital, and analytics capabilities with easy-to-use tools for knowledge managers and authors. Visit www.eGain.com for more info.
Software Development, Utilities Software, Spreadsheet Software, Software, Other, E-Mail Software, Chromatography Software, Mailing Software, RFID Inventory Control Software, Retail Software
HQ Location
1252 Borregas Avenue
Sunnyvale, CA 94089, US
Keywords
Internet Service Providerscustomer service softwareknowledge management softwarecontact center softwareweb self-service softwarecustomer engagementcustomer experienceweb self-servicelyticscustomer support software