The House of Quality provides innovative web based training, training materials, examinations and personal certification in quality related subjects. The House of Quality is synonymous with supporting organisations in achieving business excellence in Manufacturing, Process and Service industries through the application and development of, as well as the training in Management Systems and related business activities. With over 60 formalised training options (all management system / process improvement related) we are proud of our contribution to the development of South African skills base. This contribution is formally recognised by institutions such as SAATCA, SERVICES SETA, DGQ, EOQ, etc and due to extensive and exclusive use of our services, is also recognised by hundreds of leading industrial, manufacturing and service organisations throughout Southern Africa. Since 1996 we have: Provided 300 organisations with training Facilitated 400in-house courses Facilitated 680public courses Presented 1400man days training Issued 10800certificates Certified 6700individuals We consider our current contribution to be only the beginning... our objectives remain as we started out... to give mutual value by eliminating institutional bureaucracy from our profession and replace it with market directed, value adding activities open to all.