AMC Technology has led the Computer Telephony Integration (CTI) world by bringing people together through great interactions since 1995. DaVinci is a dynamic toolkit designed to orchestrate complex use cases for contact centers and enhance customer experiences. Leveraging years of industry expertise, DaVinci offers a flexible and secure solution that simplifies implementation and delivers superior functionality compared to traditional pre-built solutions. Our services combine DaVinci’s toolkit with tailored professional services to support specific use cases, enabling rapid and cost-effective implementations. Additionally, other Services Bundles, shaped by years of experience and hundreds of successful implementations, address common use cases with proven solutions, streamlining deployment and maximizing value for our customers. Visit www.amctechnology.com for more information.
Industry
Software Development, Lodging
HQ Location
2000 W Marshall St
Suite 201
Richmond, Virginia 23220, US
Keywords
CRM and CTI IntegratioContact Center EfficiencyTwilio FlexSalesforce LightningDaVinciDaVinci Creators StudioOmni-Channel in Salesforce Classic & Lightningcloud contact centerpremise contact centerPicasso