At Central Telecoms, communication is always real and simple. We deliver reliable phone and internet for regional businesses. As an Australian owned and locally run telco provider, we understand how important and valuable your internet and phone lines are in what you do. It’s why we’re driven to do what we do best; connecting clients across a dedicated business-only network. It’s also why we have the highest rate of client retention in the industry (97.4%), and a client satisfaction score of 95.8% (calculated by Zendesk).
It all starts with our real people. We’re an award-winning and locally based telecommunication company - backed by real people who live and breathe customer service. So much so that it’s the principle our business was founded on. We’ve had a lot of experience working with the largest telecom companies around the world. Where we saw a lack in ethics, customer support and localised knowledge – we also saw opportunity.
Real service means hands-on and accountable action at the end of your phone call minus the long waits on hold and overseas helpdesk for your billing, service or technical query. We deliver a service that major service providers have proved time and again that they cannot.
At Central Telecoms, we’ve been proudly serving businesses in Regional Australia since 2016.