AM
Anirudh Monga
Vice President - Contact Center Services at Arvato India
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Work Experience
Vice President - Contact Center Services
Jan 2014 - Present · 10 years and 11 months
Company Details
1001-5000 Employees
Arvato India is a wholly-owned subsidiary of arvato AG, the service arm of Bertelsmann AG. Bertelsmann AG is a leading international media and services enterprise with revenues of over 17 billion Euros. arvato AG is an international outsourcing service provider, which contributes more than 4 billion Euros with an employee base of over 70,000. based across 40 countries. Arvato India is a key node of arvato AG’s global network, servicing both international and domestic customers. The scope of arvato India’s services is diverse, yet integrated with its three main business units, namely Contact Center Services, Marketing Services and Supply Chain Management. Within these specialized areas, arvato India’s expertise lies in delivering the entire value chain to its clients. Arvato India started operations in 2003, and today has state-of-the-art delivery centres in major IT hubs of India, namely, Gurgaon, Mumbai and Bengaluru. We also have more than 100,000 Sq Ft of warehousing space based out of Gurgaon and Bengaluru to undertake Forward and reverse Logistics services. Today, we work with some of the world’s leading multinationals across verticals such as IT-High-Tech, Airlines, E-commerce, Automotive and Publishing.
Year Founded
2003
Social Media
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Industry
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HQ Location
444, Udyog Vihar, Phase 5 Behind Oberoi Hotel IN,Haryana,Gurgaon,122016
Keywords
Contact CentreDirect MarketingMarketing ServicesAnalyticsCampaign ManagementCRMCustomer Experience ManagementDigital MarketingEvent Management
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