Based in Manchester, Glasgow & Newcastle with presence in Cardiff and London, we can provide our clients and candidates with the perfect combination of sector specialism, matching individual talent to business requirement, whilst aligning the candidate experience to the employer brand. So if you’re a company looking for your next great employee, or a candidate searching for the perfect role, let us help you to get together today. CCA Recruitment Group is more than just a recruitment agency - we are your trusted partner in success. With over 20 years of experience, we've established our selves as leaders in the Customer Contact and Outsourcing services marketplace. Our longevity in the field is a testament to our ability to adapt, innovate, and deliver, even in the most challenging recruitment landscapes. We pride ourselves on our extensive networks, meticulously cultivated to attract leading talent and drive growth, development, and change across the Customer Experience sector. Our reach isn't confined to the local sphere; we operate on a global scale, connecting businesses with exceptional individuals who can contribute to their strategic objectives and help them stay ahead in an increasingly competitive market. Our expertise spans across key stakeholder positions, management, and Frontline resourcing. We don't believe in a one-size-fits-all approach; instead, we tailor our recruitment strategies to your specific needs, ensuring we find the right fit for every role. At the heart of our success is our dedicated and professional team. Each member brings a wealth of knowledge and a deep commitment to excellence, contributing to our unrivalled record of success. We don't just fill vacancies; we build relationships, providing resourcing solutions through true partnerships with our clients. Whether you're operating in the UK or navigating the global market, you can trust CCA Recruitment Group to deliver. Partner with us, and let's shape the future of your company