Service Provider of overall solutions within the range “electronic services”, "consumer electronics", "Domestic Appliances" and "IT systems". “Think global – act local”. With our national locations which consider country-specific features we are realising a European network. Our employee’s technical expertise is of most interest. Our regional collaboration helps us to flexibly find solutions in the section “After-Sale Service”. The professional infrastructure and the co-workers’ specialised know-how provides an ideal flow of information and goods from the final customer over the retail market to the importer. Sertronics as your partner! The major brands from the IT, consumer electronics and white goods sectors have chosen and trust Sertronics to be their service provider. After sales and service packages are built to suit the specific requirements or our clients. Each year over 950,000 jobs are handled and processed by our 880 co-workers. The services provided to insurer, retailer and manufacturer clients are as follows: - Delivery and installation services - Hotline / technical support - Repairs onsite / workshop - Hardware treatment / refurbishment - Modular reworks - Replacement and distribution of accessories - Management and coordination of recalls and major failure programs