Wave Group offers specialized services in the IT field (with consulting services, system integration and software solutions) and in the outsourcing management of business processes. The main target markets are Insurance, Banking and Utilities, and recently the Group entered some new fields such as Telecommunication, Media & Entertainment and Public Administration. Wave is a private Group of companies founded in December 1999, with a 2011 turnover of around 64M €, and around 1.400 employees. Wave offering includes: - Process Optimization, IT Consulting, System Integration and Sw Development; - Application Solutions for the Insurance Market; - Roll Out & Help Desk Services for applications and procedures; - Consulting Services for Insurance Intermediaries; - Back Office Management; - Contact Center Services (Customer Care and Teleselling); - Printing, Mailing and Optical/Paper Filing. Wave Group is able to Design and Implement complex and extended Business Process Outsourcing Services for Insurance Companies. Key elements of the business model are: specific knowledge of processes and trends in the reference markets, focus on service efficiency and quality, excellence in the technological area, attention to people, their motivation, professional development and working environment.