In Feb. 2016, InterMedi@ Marketing Solutions was acquired by Qualfon, a global business process outsourcing (BPO) and contact center service provider. InterMedi@ now operates as an integrated part of Qualfon and will take on the Qualfon brand.
Call Centers and Contact CentersBack-Office ProcessingBusiness Process Outsourcing (BPO)Customer ServiceSalesUp-Selling/Cross-SellingTechnical SupportSocial Media SupportEscalationsRetentio