Livechat, Video and call center
*Chatbots and chat over any chat channel (Whatsapp, SMS, Viber,..)
*CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud, SAP)
*Multichannel Campaigns (Digital, Social, Voice, Chat)
*Customer Journeys
*Reporting, Wallboard/ Dashboard
Our team of 150 engineers and SW developers are based out of Switzerland, Egypt, Morocco, Kenya, Pakistan, Southafrica, India, US and Nigeria
Industry
Computer Systems Design and Related Services, Services, Einrichtungen für Call-Center, Projektmanagement für Call-Center, Projektmanagement, Call-Center-Consulting, Call-Center (Dienstleistung), Call Centre Equipment, Enterprises, Works Equipment
HQ Location
Jägerweg 18
CH,Bern
Keywords
Software for Cisco Customer CollaborationCRM ConnectorsChatChatbotsWebRTCLiveChatSalesforce CRM CTI connectorMIcrosoft Dynamics CRM CTI connectorOracle Siebel CRM CTI connectorOracle Service Cloud CRM connector