First Call S.A. was founded in 2002 and its purpose is the servicing of consumer loans and other credit instruments for major Banking and Telecom organizations as well as B2B clients. Our fundamental Principles are: 1. Process Driven Peformance 2. Balanced Perfomance / Profitability 3. Contiuous Improvement of workflows and collection skills 4. Highly trained & motivated agents 5. Extensive Monitoring through a wide set of KPIS 6. State of the Art Technology