YOURVOICE Contact Solutions is a leading contact center services provider and the first to exclusively offer its services relying entirely on VoIP solutions on a VoIP infrastructure to the Portuguese market. Operating since January 2007, the company employs over 300 agents in two Portuguese sites and forecasts strong and rapid growth. YOURVOICE offers costumer support for inbound calls, such as sales, post-sales, tech support and information services; telemarketing support for campaigns aimed at new customer acquisition, products promotion and contracts recovery and renewals; and a host of other services such as appointment bookings, database management, voice messaging and queries and mailing management among others.