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Ana Chávez
Customer Success Specialist at Alice Hospitality Operations Platform
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Work Experience
Customer Success Specialist
Mar 2019 - Present · 5 years and 9 months
Public Relations And Memberships
Jan 2011 - Oct 2016 · 5 years and 9 months
Concierge
Dec 2009 - Feb 2019 · 9 years and 2 months
Company Details
ALICE by Actabl joins all of the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and text messaging tools. The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS and third party management systems. ALICE’s customers include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also leverage the ALICE API. ALICE was founded in 2013 and is backed by Alpine Software Group.
Year Founded
2013
Social Media
LinkedinFacebookTwitter
Industry
Hospitality
HQ Location
104 W 27th St New York, 10001, US
Keywords
HospitalityTechnologyProblem SolvingIntegratioEfficiencyShared WorkspacesConsumer ExperienceMobile TechnologyHotel OperationsHospitality Technology
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