Tattle is the only Customer Experience Improvement (CXI) platform built for hospitality that helps restaurants collect actionable feedback data by sending automatic survey emails through robust integrations with ordering or loyalty platforms that brands already use. Using existing third party tools and API integrations, we connect brands with their guests at every touch point of the customer journey. Tattle uniquely uses causation-based surveys to uncover root causes beyond traditionally ambiguous operational categories, and break down each category into actionable factors at a location level. Through our AI, we recommend the most opportunistic operational area for improvement at each of our partners' locations to drive the greatest increase in guest satisfaction. Tattle powers the operational improvement strategy for industry leaders, such as MOD Pizza, Hooters, Blaze Pizza, Bareburger, B.GOOD, The Halal Guys and many more.
Industry
Software Development, Information technology (IT) engineering, Information technology (IT) and Internet, IT, Internet, R&D, Information technology (IT) auditing and consulting services
HQ Location
New York, New York 10005, US
Keywords
Customer FeedbackCustomer RetentioActionable Customer InsightsCustomer Repeat PurchasesIncreased Customer Lifetime ValueImproved Customer ExperienceReputation ManagementCustomer Experience ManagementCXMData Analysis