Enabling the energy future of our communities Aurora Energy is one of the largest electricity networks in Aotearoa New Zealand. We own and manage the network that delivers electricity to some of the fastest growing areas and over the most diverse terrain in Te Waipounamu, the South Island. We take the power from Transpower’s national grid to power your home, business and the wider community, and deliver a safe, reliable and sustainable electricity supply across Ōtākou in Ōtepoti Dunedin, Central Otago, Wānaka and Tāhuna Queenstown to over 200,000 people. If you have a query or concern please contact us using the contact form on the Aurora Energy website or call 0800 22 00 55. Our customer resolutions process as well as contact information for utilities disputes a free and independent service for resolving customer complaints is available at www.auroraenergy.co.nz/contact