Oveana’s resources help companies conduct business faster, smarter, and more profitably. Oveana, part of the Santana Group of companies, was launched in 2013 in El Paso, Texas to provide Business Process Outsourcing (BPO) Services, Contact Center Services, and Business Process Improvement Consulting Services to its customers. As a certified Minority Business Enterprise, Oveana's bilingual call center workforce offers customer service to both English-speaking and Spanish-speaking customers. Under the direction of Chief Executive Rosa Santana, Oveana has business process delivery centers in the U.S. and Mexico, Lean- and Six Sigma-trained business engineers and consultants, and IT managed services. Santana's leadership has earned Oveana the SMSDC Supplier of the Year Award in 2020. Capabilities: - Digital Mail Room Services - Document Management Services - Document Processing Services - Scanning and Imaging Services - Data Capture Services - Contact Center Services