TeleMedia is one of the leading technology service providers to fixed and mobile operators in the Middle East, aiming at partnering with telecom operators to add value to their customer base experience and enhance ARPU & APPU indicators. TeleMedia offers IVR, SMS, MMS, Video & 4G applications, with rights to a selection of relevant digital content and supported by strategic alliances in the internet, satellite, cable and terrestrial TV and radio media presence in the Middle East. Call Center Outsourcing: Latest service/ business introduced to the markets by Telemedia and since we have always aimed at providing top-notch services and unparalleled quality; deciding to start up a customer operations outsourcing business has been thoroughly studied We have taken into account the success and good reputation we have achieved throughout the years. Hence, when a project is assigned by a business partner, we never compromise on quality and Telemedia’s approach will always be qualitative rather than quantitative