When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers.
In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers' channels of choice.
Industry
Outsourcing and Offshoring Consulting, Loans & Credit Services
HQ Location
1310 Martin Luther King Jr Drive
Bloomington, IL 61701, US
Keywords
Customer Call CentersWeb Chat & Digital EngagementBack Office ProcessingCustomer Growth & AcquisitioCustomer Care & LoyaltyConsumer CollectionsInsurance SubrogatioOffshoreNearshoreClaims Handling