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Alison Lyon
Product And Quality Lead at Doran Scott Williams (Dsw)
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Work Experience
Product And Quality Lead
Jul 2018 - Present · 6 years and 5 months
Team Manager
Jan 2015 - May 2018 · 3 years and 4 months
capita talent partnerships
Assessor
Feb 2013 - Jan 2015 · 1 years and 11 months
Company Details
Formed in 1999, we are a well-established SME and a highly respected learning, training and assessment organisation. We operate within the financial services sector, but our capabilities and experience extends across all sectors where development of digital learning capabilities, leadership, management, sales and customer service excellence is required. DSW Apprenticeships is part of the DSW business family and has established itself as the fastest growing End Point Assessment Organisation in the UK, having formal Education and Skills Funding Agency (ESFA) approval to currently assess 30+ Apprenticeship Standards. Credentials: We deliver on average 10,000 days' training each year to blue-chip clients through a database of more than 850 highly-qualified associates. A proud learning partner of the Chartered Insurance Institute (CII), we have previously delivered in excess of 220 annual learning events on their behalf to Financial Services and General Insurance organisations. Considered to be experts in the regulatory space, we design, deliver and resource Risk and Compliance programmes on behalf of Banking and Insurance clients, previously deploying 250 associates for one project alone. Our Values: INNOVATIVE: We embrace change and utilise it to drive our business forward INCISIVE: No red tape, false diplomacy or procrastination. We get to the point INSPIRING: We are enthusiastic, committed, supportive, ambassadorial and encouraging INTEGRITY: Underpins everything we do – to behave with honour, openness and in the best interests of our clients and associates
Year Founded
1999
Social Media
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Industry
Professional Training and Coaching, Business Consultancy, Business Services, Management advice, Banks & Financial Services
HQ Location
DSW House, Field Lane, Unit 3, Hayfield Business Park Doncaster, South Yorkshire DN9 3FL, GB
Keywords
Complaint Handling
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