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Alex Thomasson
Director Of Customer Success at Virpack
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Work Experience
Sep 2011 - Present · 13 years and 4 months
Director Of Customer Success
Aug 2018 - Present · 6 years and 5 months
Software Quality Assurance And Customer Support Manager
Jul 2017 - Jul 2018 · 1 years
Software Quality Assurance Manager
Sep 2011 - Jul 2017 · 5 years and 10 months
Company Details
11-50 Employees
VirPack is the leading provider of virtual document management, workflow, and eDelivery solutions for the mortgage industry. Founded in 1998, VirPack has always been an innovative and leading edge company, pioneering many industry firsts, including the delivery of the mortgage industry’s first Electronic Loan Delivery System. VirPack’s award-winning technology drives the industry’s premier eDelivery solution and our end-to-end paperless platform. VirPack simplifies business processes throughout every step of the loan process, resulting in increased efficiencies and significant enterprise-wide cost savings. We pride ourselves on our agility and nimbleness in an ever-changing market, as well as the creation of our innovative solutions, while keeping the highest emphasis on a consistently high-quality product. We value our customers and their feedback. Through our new Customer Success program, we are focused on ensuring a positive user experience, maximizing the full functionality of the product to increase efficiency, and seamlessly integrating customer feedback into new releases of our products. Here at VirPack, we are deeply committed to our people, our customers, partners, and the industry we serve. Company highlights: • Originated the first fully indexed Electronic Loan Delivery system • Successfully enabled paperless origination through sale of a loan file • Named to HW TECH100™: 2014, 2015, 2016, 2017 • 2019: Release of Version 4.0, complete with re-designed user interface and cross-browser compliance,
Year Founded
1998
Social Media
LinkedinTwitter
Industry
IT Services and IT Consulting, Software
HQ Location
8300 Greensboro Drive, Suite 975 US,Virginia,Tysons,22102
Keywords
Mortgage TechnologyPaperless End-to-End Mortgage ProcessingImaging/Document Management & WorkflowMortgage Loan eDelivery
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