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Alex Robertson
Senior Customer Operations Manager at Dolly
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Work Experience
Nov 2021 - Present · 3 years and 1 months
Senior Customer Operations Manager
Apr 2023 - Present · 1 years and 8 months
Manager, Customer Experience
Sep 2022 - Apr 2023 · 7 months
Manager, Fulfillment Operations
Nov 2021 - Sep 2022 · 10 months
Company Details
51-200 Employees
Dolly is the big & bulky, last-mile delivery partner that will delight your customers. Trusted by retailers like The Container Store, Lowe’s, Costco, Crate & Barrel, Big Lots!, and many more. We’ve built a national point-to-point delivery network with 15,000+ drivers (Helpers) with pickup trucks, cargo vans, and box trucks that are ready to provide on-demand delivery. Our Helpers can deliver in as little as 90 minutes after purchase or scheduled into the future in a 30 minute window of choice between the hours of 8AM and 9PM. In addition to delivery, they also provide assembly, light installation and haul-away services. Our aim is, and has always been, to provide a delivery experience that will blow your customers away.
Year Founded
2014
Social Media
LinkedinFacebookTwitter
Industry
Truck Transportation
HQ Location
901 5th Ave Suite 600 Seattle, WA 98104, US
Keywords
Last Mile DeliveryLogisticsOperationsRetailTransportation TechnologyCustomer ExperienceSupply ChaiSame Day DeliverySoftwareApp
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