Arka has over a decade of experience in IT services. Its origins date back to the mid-90s to find the current configuration in the last decade. Since 2009, Arka Service is an international center of excellence, boasting the provision of services in 15 different languages.
The history of Arka Service has its roots in the mid-90s to become, from 2009, an international center of excellence.
Arka Service can always be at the side of its direct or indirect customers, as well as with partners with more consolidated relationships where we have a Team that embraces, day after day, wider Experiences and Competences. The following are some of the factors that make Arka Service offer unique.
Quality, ethics and innovation are part of Arka Service's technological DNA.
Our assistance services are currently delivered in 15 different languages, in fact our staff represents over 35 nationalities with linguistic skills that reach even the most remote corners of the earth. Arka Service is one of the few companies in Italy to be certified ISO 27001, ISO 9001, EICC and subscribes to the Equal Opportunities Charter in order to guarantee the correct management of a company's most important asset: the people, who make Arka Service a center of excellence and an international point of reference. Today Arka Service manages over 200 customers, 3,000,000 incidents solved per year, 15 languages served for 5 continents (Europe, North America, South America, Africa and Asia
Arka Service invests every year over 15,000 hours in staff training, this has allowed us to get certifications that include:
METHODOLOGY
PMP by Project Management Institute
ITIL Foundation, Service Strategy, Service Operation, Service Transition, Continual Service Improvement
IVASS
Tableau Desktop
TECHNOLGY
APPLE / MAC
MICROSOFT
VEEAM
DellEMC
HPE
Sophos
Stormshield
Our services include:
DIGITAL TRANSFORMATION
WORKPLACE MANAGEMENT
REMOTE SERVICE & HELP DESK
CONSULTING & PROJECT MANAGMEENT