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Alan Ward
Head Of Workforce Planning at Hastings Direct
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Work Experience
Head Of Workforce Planning
Apr 2019 - Present · 5 years and 8 months
Head Of Operational Analytics
Nov 2015 - May 2018 · 2 years and 6 months
Service Performance Director
Jul 2014 - Oct 2015 · 1 years and 3 months
Company Details
1001-5000 Employees
Hastings Group is a fast growing, agile, digitally focused general insurance provider providing services to the UK car, van, bike and home insurance market. Big enough to compete but small enough to grow, the Group has strong relationships with all major price comparison websites, a cost effective digital marketing model and a focus on customer retention. Hastings provides refreshingly straightforward products and services to UK car, bike, van and home insurance customers. A multi-award winning business, Hastings has over 2.7 million customers and over 3,400 colleagues. The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling. Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.
Year Founded
1997
Social Media
LinkedinFacebookTwitter
Industry
Insurance, Banks & Financial Services
HQ Location
Conquest House | 32-34 Collington Avenue East Sussex, Sussex TN39 3LW, GB
Keywords
Car InsuranceMotorbike InsuranceHome InsuranceVan InsurancePet InsuranceMulti - Car InsuranceMulti - Bike Insurance
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