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Alan Elston
Senior Sales Engineer at Akixi
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Work Experience
Senior Sales Engineer
Feb 2024 - Present · 10 months
Senior Sales Engineer
Apr 2021 - Feb 2024 · 2 years and 10 months
Technical Consultant
Nov 2008 - Mar 2021 · 12 years and 4 months
Company Details
51-200 Employees
We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfoltio, helping them drive revenue growth in the cloud communications market. Our solutions include Business Insights, Call Center Reporting, and CRM Integration. Integrated with leading platforms like Microsoft Teams and Cisco Webex Calling, Akixi helps Service Providers to increase revenue, build deeper customer relationships and win more customers by enabling impactful CX insights. With trusted partnerships in over 600 of the world’s leading telecoms and IT providers, we have deployed our solutions to over 10,000 customer sites, across multiple sectors, worldwide. Akixi is a Cisco Solution Partner. For more information or to get in touch, please visit us at www.akixi.com Watch our videos here: https://www.youtube.com/akixi
Year Founded
2008
Social Media
LinkedinFacebookTwitter
Industry
Software Development, Software, internet and intranet, Information technology (IT) and Internet, IT, Internet, R&D, Internet access providers (IAP), Communication & Audio-Visual
HQ Location
Midland House 117-119 High Street Crawley, West Sussex RH10 1DD, GB
Keywords
Hosted Call ManagementContact Centre ReportingReal Time & Historical StatisticsCradle to Grave ReportingPush ReportingLost Call RecoveryProductivityDashboardsBusiness EfficiencyCall Reporting
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