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Aida Costello
Director Workforce Management at Telus International Ireland
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Work Experience
Mar 2020 - Present · 4 years and 9 months
Director Workforce Management
Dec 2020 - Present · 4 years
Manager Planning And Strategy Coe Europe At Telus International
Mar 2020 - Dec 2020 · 9 months
Global Capacity Planning Manager
Nov 2018 - Feb 2020 · 1 years and 3 months
Company Details
1001-5000 Employees
TELUS International Ireland is a multilingual provider of digitally-enabled customer experience and IT solutions. The company has more than 1,800+ team members across Ireland, with locations in Dublin, Cork and Ballina. TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. The company serves clients in over 50 languages. Learn more about TELUS International: https://www.telusinternational.com
Year Founded
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Social Media
Linkedin
Industry
Outsourcing/Offshoring
HQ Location
TELUS International Ireland Mahon Crescent Cork, T12 TD93, IE
Keywords
Multilingual Customer Support 24 hours a day7 days a weekMultilingual Telesales to inlcude inbound and outbound call supportMultilingual Technical Support 24 hours a dayMultichannel customer solutionsIT outsourcingTransformation solutionsand Social media solutions
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