AS
Agnes So
Head Of Customer Experience at Hotdoc
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Work Experience
Oct 2019 - Present · 5 years and 2 months
Head Of Customer Experience
Aug 2023 - Present · 1 years and 4 months
Head Of Customer Support And Engagement
Sep 2022 - Aug 2023 · 11 months
Manager - Support, Knowledge And Content
Oct 2019 - Sep 2022 · 2 years and 11 months
Company Details
51-200 Employees
HotDoc is Australia's largest and most trusted patient engagement platform. We take pride in helping over 21,000 practitioners connect with more than 9 million patients. The HotDoc platform includes: online bookings, recalls, reminders, check-in, place in queue, online processing of repeat prescription requests, and Inform (a tool designed to encourage patients to take a more proactive interest in preventative health and chronic disease management). HotDoc also provides free monthly webinars where practice managers, GPs, nurses and medical receptionists can earn CPD points. With over 20,000 registrations last year alone, HotDoc's webinar series is the highest attended healthcare webinar series in Australia. Interested in a career at HotDoc? Visit our careers page: https://apply.workable.com/hotdoc/
Year Founded
2012
Social Media
LinkedinTwitter
Industry
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HQ Location
Level 9, 525 Flinders St AU,VIC,Melbourne,3000
Keywords
Online BookingsRecallsRemindersCheck-inRepeatsPreventive health promotion
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