AF
Afonso Fonseca
Director Of Product at Visor.Ai
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Work Experience
Jun 2016 - Present · 8 years and 7 months
Director Of Product
Aug 2020 - Present · 4 years and 5 months
Head Of Web Development
Jun 2018 - Aug 2020 · 2 years and 2 months
Full Stack Developer
Jun 2016 - Jun 2018 · 2 years
Company Details
51-200 Employees
Visor.ai is an Artificial Intelligence-powered platform that enables to optimize and automate Customer Service interactions without coding. If your team struggles to manage a huge volume of contacts and handles recurrent communications through calls, messages or emails, Visor.ai is the perfect solution to exponentially improve responsiveness and deliver a great experience. This is what you can get: 80% Automation Rate Easily automate and program recurrent and time-consuming interactions. With Visor.ai, an average of 8 out of 10 are addressed without human intervention. 24*7*365 Support Deliver an always-available support and increase customer satisfaction. Common requests are automatically solved by virtual agents and more complex ones are allocated to live agents. <50% Lost Calls Accomplish your SLA levels and reduce the number of dropouts of your Contact Center by providing suitable, automated and quick alternatives through chatbots. 100% Ownership & Autonomy Get a simple and intuitive platform - anyone from the contact center can work with it from day one. You have total control over the product and don't need programming knowledge. 4 Weeks to Go Live Benefit from a practically ready to use tool and pre-created templates with multifaceted content for certain sectors. In 30 days or less, you can start leveraging all of its power. 3 Months for ROI Your company can expect a return on investment in 3 months after the service goes live. Get in touch and let us show you the art of the possible in Contact Center Automation.
Year Founded
2016
Social Media
LinkedinFacebook
Industry
Software Development
HQ Location
Avenida Duque de Loulé, nº 12 6th floor Lisboa, Picoas 1050-007, PT
Keywords
Customer SupportArtificial IntelligenceContact CenterCustomer ServiceConversational AIIntelligent ChatbotsCustomer ExperienceSaaS PlatformGPTGenerative AI
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